In the Turkish legal system, consumer law is an important branch of law that provides solutions to problems faced by consumers in goods and services markets, protects and regulates consumer rights. In Turkey, consumer rights and interests are guaranteed by various legislative regulations, primarily the Consumer Protection Law No. 6502.
The basic principles observed in Turkish consumer law are
Consumer transactions and contractual regulations are of great importance in Turkish consumer law. Special provisions have been introduced in consumer contracts to protect consumers. These include various types of contracts such as distance contracts, installment sales contracts, timeshare contracts, package tour contracts, subscription contracts, and consumer credit contracts.
Defective Goods and Services
Turkish consumer law grants important rights to consumers against defective goods and services. In case of defective goods or services, consumers can exercise one of these rights:
Withdrawal from the contract with refund
Price reduction in proportion to the defect
Free repair
Replacement with equivalent
Resolution of Consumer Disputes
A special system has been established in Turkey for resolving consumer disputes:
Current Consumer Issues
Turkish consumer law introduces new regulations parallel to developing technology and changing consumer needs:
Our Approach as Soylu Law Office
As Soylu Law Office located in Istanbul, we provide comprehensive legal support to both individual consumers and businesses in the field of Turkish consumer law. Our experienced legal team works to protect our clients’ rights at the highest level by closely following the dynamic structure of consumer law. Especially for our foreign clients living in Istanbul, we stand by them as a reliable solution partner in complex processes with our professional translation service that makes Turkish consumer law practices understandable and our international experience.
Our office ensures the most effective protection of our clients’ legal rights by providing in the field of consumer law:
Taking into account the continuously evolving nature of consumer law, we closely follow current legislative changes and judicial decisions, working to provide the most accurate legal guidance to our clients in Istanbul and throughout Turkey. As Soylu Law Office, we are honored to serve you with our knowledge and experience in the field of consumer law.
For more detailed information on Consumer Law in Turkey, you can contact us on our contact page.